Return & Refund Policy

At Abaya Company, we want you to love every item you purchase. If for any reason you are not fully satisfied, we are here to help.

Returns

• Items may be returned within 14 days of the delivery date.

• Products must be unused, unwashed, and in their original condition, with all tags and packaging intact.

• Returns that do not meet these conditions may not be accepted.

Refunds

• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed within 5–10 business days, issued to the original method of payment.

• Shipping fees are non-refundable.

Exchange

• Exchanges are subject to product availability.

• If the requested item is unavailable, a refund or store credit will be offered.

Non-Returnable Items

• Sale items, discounted items, and customized orders cannot be returned or refunded.

How to Start a Return

To begin a return, please contact our support team at support@abayacompany.com with your order number and item details. Our team will guide you through the process.